So wow, much social

Apparently the recent Samsung update comes with a pre-installed Line app, because suddenly there’s one on my phone that I can’t get rid of. I also can’t use it, somehow: tapping the icon just brings up Line’s Google Play page, and tapping “Open” on that page brings up…nothing. There were no post-update error messages, so I’m just gonna go ahead and assume that Samsung installed this empty shell of an app just to fuck with me.

This has been “Good Times with Tech” with your usual grumping. You may now resume your glitch-free lives.

Talk to Globe! Or…not.

I tried to e-mail Globe about their website today. The telecom’s sucky customer service is legendary, but I thought: hey, it’s site feedback! They’ll be glad I took the time to comment. I got this canned response:

Dear Valued Subscriber, Your feedback is important to us. To serve you better, please do one of the following: For new inquiries, kindly fill out our online form or you may copy and paste this URL to your Internet Browser . . .

My feedback consisted of four measly sentences that took less than a minute to write. It seemed like overkill to chat about it with a customer service rep, but also too much effort to transact via text. I decided to attempt contact via the online form instead. Should be easy enough, right? Continue reading Talk to Globe! Or…not.